Erie, PA — To handle customers’ requests any day of the week and any time of day, Eriez®  operates a 24/7 5-Star Service® hotline.  Eriez representatives are there to assist with everything from emergency equipment service calls to complete rebuilds.

“Eriez 5-Star Service offers the 24/7 hotline for customer convenience,” says Dave Hansen, Eriez 5-Star Service Center Manager. “We want all of our customers to know, no matter the problem, the day or the time, Eriez is here for you.”  Eriez 5-Star Service technicians are trained and ready to expertly handle even the toughest service projects. Eriez offers equipment inspection and repair services at the 5-Star Service Center, located in Erie, Pa., as well as on-site at customers’ facilities.  Eriez 5-Star Service includes, Rebuild Program with “as new” warranties, Lift Magnet Certification to ensure ASME compliance and Inspection and Preventive Maintenance Service for both Eriez and non-Eriez equipment. Eriez 5-Star Service utilizes original OEM parts, components and assemblies for all jobs.  For more information about Eriez 5-Star Service, or to arrange for service, call Eriez’ 24/7 service hotline toll-free at 888-999-ERIEZ (3743) or visit www.eriez.com/products/service